Loading...

Light mode enabled

No more missed calls. Your AI agent answers 24/7.

While you're busy, your AI voice agent handles incoming calls, understands what customers need and sends you a clear summary, so you can focus on running your business.

Listen to a call handled by the voice agent

Call language

Call transcript

    Voice agent animation. During the simulated call, it follows the voices of the agent and the caller.

    From phone call to job request

    1. Reding ElectricalIncoming call · Tuesday, 18:52

      Call ended0:55

    2. Kitchen breaker keeps tripping

      After hours
      Request
      Breaker trips whenever the oven is on. No power in the kitchen.
      Safety
      No burning smell or smoke. Kitchen circuit left off.
      Town
      Strassen
      Name
      Carole Kieffer
      Next step
      Callback tomorrow at 7:45
    3. Tuesday 6 October18:54

      nowNew request

      Carole Kieffer, Strassen. Kitchen breaker keeps tripping. Callback planned tomorrow at 7:45. Transcript in your dashboard.

      Waiting for the call to end

    Turnkey setup

    • Your existing number, routing and call transfer

    • Rules for business hours and after hours

    • Works with the tools you already use

    • Every call in your dashboard

    • Call history and statistics

    The State covers 70% of eligible costs

    SME Packages programme of the Ministry of the Economy.

    Conditions

    • SME under the EU definition
    • Registered office in Luxembourg
    • Business permit (autorisation d’établissement)

    Project budget

    €3,000 to €25,000 excl. VAT

    How it works

    1. Free pre-assessment

      Company

      With the House of Entrepreneurship, or eHandwierk (Chambre des Métiers) for craft businesses.

    2. Quote

      Fynd.lu

      We define the scope and prepare the quote.

    3. Aid application

      Advisor

      The advisor files the application; the Ministry of the Economy decides.

    4. Go-live

      Fynd.lu

      Configuration, testing and launch of the voice agent.

    5. Reimbursement

      Company

      Once the final invoice is paid, the aid is paid out to the company.

    Source: guichet.public.lu, updated 11 March 2025. The reform in force since 15 September 2026 may change the procedure and the eligible costs.

    Frequently asked questions

    What does it cost?

    From €2,499 excl. VAT for a simple setup: the agent answers your calls, takes the requests and forwards urgent calls to you, without connections to your other tools. A connection to your calendar or other software is priced in the quote, after a review. Projects from €3,000 excl. VAT can qualify for the 70% SME Packages aid.

    Do callers know they're talking to an AI?

    Yes. The voice agent says so at the start of the call, as required by the EU AI Act. Callers can ask to speak to a person or to be called back at any time.

    What if the agent doesn't know the answer?

    It only answers from information you have approved. For anything else, it records the request and the caller's details and passes them on to you in the summary, or transfers the call during your business hours.

    Can I keep my current number?

    Yes. Call forwarding sends calls to the voice agent according to your rules: after hours, when nobody answers, or all the time.

    Which tools does it work with?

    With the ones you already use: your calendar, your CRM, your messaging or other software. Each connection is reviewed with you before the quote.

    How are emergencies handled?

    The safety questions specific to your trade are defined during setup. If there is any danger, the agent tells the caller to dial 112. Urgent calls (a burst pipe, a power cut, a lockout) are forwarded straight to you: to your team during business hours, to your mobile or on-call number after hours, following your rules.

    Where is call data hosted?

    Where recordings, transcripts and summaries are hosted, and how long they are kept, is confirmed to you in writing before you sign. A GDPR-compliant data processing agreement is signed with every client.

    A voice agent for your business

    or by email: [email protected]