Last Updated: 7/27/2026

1. Introduction

This Cookie Policy explains how Fynd S.à r.l. ("we," "our," or "us") uses cookies and similar technologies on Fynd.lu (the "Service"). This policy complies with the General Data Protection Regulation (GDPR), the ePrivacy Directive, and Luxembourg law regarding the use of cookies and similar technologies.

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser preferences accordingly or stop using our Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently and provide information to website owners about user behavior.

Cookies contain information that is transferred to your device's hard drive and stored there. They allow us to recognize your device and remember your preferences and actions on our website.

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

Purpose: These cookies are essential for the operation of our Service and cannot be disabled.

Legal Basis: Legitimate interest (no consent required under GDPR)

Examples:

Authentication cookies (login status)
Security cookies (CSRF protection)
Load balancing cookies
Language preference cookies
Cookie consent status

Retention: Session or up to 1 year depending on function

3.2 Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization.

Legal Basis: Consent required

Examples:

User interface preferences (theme, layout)
Form auto-fill data
Accessibility settings
Recent search history
Location preferences

Retention: Up to 1 year

3.3 Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our Service.

Legal Basis: Consent required

Examples:

Page visit tracking (anonymized)
User flow analysis
Performance monitoring
Error tracking
A/B testing data

Third Parties: We may use privacy-focused analytics services

Retention: Up to 26 months

3.4 Marketing Cookies

Current Status: We do not currently use marketing or advertising cookies.

If we introduce marketing cookies in the future, we will update this policy and request your explicit consent before implementing them.

4. Third-Party Cookies

Some cookies may be set by third-party services that appear on our pages. We carefully select third-party services and ensure they comply with GDPR requirements:

Payment Processors

Purpose: Secure payment processing for service provider subscriptions

Data Processing: Only during payment flows

Privacy Policies: Governed by respective payment processor privacy policies

Content Delivery Networks (CDN)

Purpose: Improve website performance and security

Data Processing: Technical data only (IP addresses, request patterns)

Retention: As per CDN provider policies (typically 30 days)

5. Cookie Duration

Cookies are classified based on how long they remain on your device:

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for essential functions like maintaining your login state during a browsing session.

Persistent Cookies

Remain on your device for a specified period or until manually deleted. Used for remembering your preferences and improving your experience across visits.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our Service, you will see a cookie consent banner that allows you to:

Accept all cookies
Accept only essential cookies
Customize your cookie preferences by category
Learn more about each cookie type

6.2 Browser Settings

You can manage cookies through your browser settings. Most browsers allow you to:

View cookies stored on your device
Delete individual cookies or all cookies
Block cookies from specific websites
Block third-party cookies
Set preferences for cookie acceptance

Important: Blocking essential cookies may prevent our Service from functioning properly. Some features may become unavailable if you disable cookies.

7. Browser-Specific Cookie Management

Instructions for managing cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Site permissions → Cookies and site data

8. Your Rights Regarding Cookies

Under GDPR and Luxembourg law, you have the following rights regarding cookies:

Right to Consent

You have the right to give or withdraw consent for non-essential cookies at any time.

Right to Information

You have the right to clear information about what cookies we use and why.

Right to Object

You have the right to object to the use of cookies for specific purposes.

Right to Delete

You have the right to delete cookies stored on your device at any time.

9. Do Not Track Signals

Some browsers include a "Do Not Track" feature that sends a signal to websites you visit indicating that you do not want to be tracked. We respect these signals and will not track users who have enabled Do Not Track in their browsers.

10. Mobile Applications

If we develop mobile applications in the future, this Cookie Policy will be updated to address mobile-specific tracking technologies such as mobile advertising identifiers and in-app analytics.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:

Displaying a prominent notice on our Service
Sending an email notification (if you have an account)
Updating the "Last Updated" date at the top of this policy
Requesting new consent where required by law

12. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Fynd S.à r.l.

Email: [email protected]

General Support: [email protected]

Data Protection Officer: [email protected]

13. Regulatory Authority

If you have concerns about our cookie practices that we cannot resolve, you may contact the Luxembourg data protection authority:

Commission Nationale pour la Protection des Données (CNPD)

15, boulevard du Jazz

L-4370 Belvaux

Tel: (+352) 26 10 60 - 1

Website: cnpd.public.lu