GDPR Data Protection Rights
Your privacy matters. Learn about your rights under the General Data Protection Regulation and how to exercise them with Fynd.lu.
Your Data Protection Rights Overview
As a user of Fynd.lu, you have comprehensive rights over your personal data under GDPR and Luxembourg law.
Transparent Processing
We clearly explain how we collect, use, and protect your personal data.
Data Security
Your data is protected with industry-standard encryption and security measures.
Your Control
You have full control over your personal data and can exercise your rights at any time.
Your GDPR Rights
Right of Access
Article 15
Request copies of your personal data and information about our processing
Right to Rectification
Article 16
Request correction of inaccurate or incomplete personal data
Right to Erasure ('Right to be Forgotten')
Article 17
Request deletion of your personal data under certain circumstances
Right to Data Portability
Article 20
Request transfer of your data to another service provider
Right to Restrict Processing
Article 18
Request limitation of processing your personal data
Right to Object
Article 21
Object to processing based on legitimate interests or for direct marketing
How to Exercise Your Rights
Follow these steps to make a data protection request
Contact Methods
Email (Recommended)
Data Protection Officer
General Support
Required Information
- Your full name and email address
- Specific right you want to exercise
- Proof of identity (for security)
- Detailed description of your request
What Data We Process
- • Account information (name, email, phone)
- • Project requirements and descriptions
- • Communication data and messages
- • Service provider credentials and portfolios
- • Usage data and analytics (anonymized)
- • Payment information (via secure processors)
Legal Basis for Processing
Contract Performance
To provide our matching services
Legitimate Interest
For fraud prevention and service improvement
Consent
For marketing and non-essential features
Our Response Process
We take your data protection requests seriously and follow a structured process
Request Received
We acknowledge receipt within 48 hours
Identity Verification
We verify your identity for security
Processing
We process your request thoroughly
Response
Complete response within 30 days
Filing a Complaint
If you're not satisfied with our response, you have the right to lodge a complaint
Luxembourg Supervisory Authority
Commission Nationale pour la Protection des Données (CNPD)
15, boulevard du Jazz
L-4370 Belvaux
Tel: (+352) 26 10 60 - 1
Website: cnpd.public.lu
When to Contact CNPD
- • We fail to respond within 30 days
- • You're unsatisfied with our response
- • You believe we've violated GDPR
- • We refuse a legitimate request
Note: We encourage you to contact us first so we can resolve any issues directly.
Have Questions About Your Data Rights?
Our Data Protection Officer is here to help you understand and exercise your rights.